Quality and Environmental Policy provides framework for the company "HITARD ENGINEERING", whose main task is to constantly maintain and improve quality of business in order to achieve the highest quality of services, while keeping in mind not to compromise the environment. The company management is committed to maintaining and improving the effectiveness and efficiency of the integrated management system through successive cycles of setting goals, monitoring and analysing achievements, reviewing and redefining the goals, and acting in line with the redefined goals.
Therefore, we are establishing the following principles of quality and environmental policy:
Customer Focus
Providing services that fully meet the requirements, needs and expectations of our customers is a priority in all our activities.
Continual Improvement
Consistent implementation and continuous improvement of quality and environmental management systems in accordance with the requirements of the ISO 9000 and ISO 14000 series of standards makes a prerequisite to achieve business goals
Efficiency
Quality of service is assured with the increase of efficiency and effectiveness of work, while expanding to new markets which provides conditions for long-term successful business
Services Quality
Integrated management system envelopes all business processes that ensure the required quality of services together with the preservation of the environment
Mutual Benefit
With all interested parties we strive to achieve a mutually beneficial business relationship in accordance with the relevant legislation
Pollution Prevention
We are committed to the principles of pollution prevention, sorting and proper disposal of waste
People Involvement
All employees are responsible for the implementation of the system, achieving the required quality of services and improving the environmental protection processes
High Competence
By providing various trainings for our employees we make sure to achieve high competence and work quality
